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FranklinGarage Repair(615) 805-0604

Broken garage door spring repair in Franklin, Tennessee

If a spring has broken, stop using the door and call. Springs carry most of the door's weight, so without one it will stay put or be too heavy to lift safely.

A garage door torsion spring on its shaft with a visible gap in the coil

If you think a spring has broken

Safe to do

  • Stop using the door and the opener.
  • From a few feet back, look for a gap in the coil above the door or a spring hanging slack at the side.
  • Keep children and pets out of the garage.
  • Park outside until a contractor has looked at it.

Leave alone

  • The spring, its bolts and the winding cones. They are under load even when the door is down.
  • The lift cables and drums, which can whip or tangle when tension changes.
  • The wall button, which strains the motor against a door it cannot lift.
  • Prying or lifting a heavy door by hand to see what moves.

Which kind you have

A torsion spring is a coil on a steel shaft above the door opening. An extension spring runs along each side of the door, above the horizontal track, usually with a safety cable through it. The kind you have helps the contractor understand the job, so say which you see.

What the contractor will ask and check

Springs wear with use, so when one breaks the other may be close behind. Many contractors replace them as a pair. Ask whether that fits your door.

Expect questions about the door: single or double width, insulated or not, and whether windows or a heavier finish were added later. Weight decides which spring suits the door.

Ask the contractor to check the cables, drums and bottom brackets on the same visit, since they wear too.

What moves the cost

The door's weight, the type of spring, whether one spring or two are replaced and the state of the cables and hardware all change the total. Ask for the scope in writing before work begins.

If the door is old, you may also want to read the repair or replace guide.

Ready to talk to a contractor?

Call this number and say what the door is doing. The contractor who answers is independent of this site.